Shipping & Returns
Shipping Policy
Welcome to Reelcow's Shipping Policy! Here, you'll find all the information you need about our shipping methods, packaging, and associated costs. We believe in transparency and aim to ensure a smooth delivery experience for all our customers. If you have any questions, feel free to reach out to our customer service team for assistance.
We provide Free UK Shipping on all our products.
At Reelcow, we are committed to providing a seamless shipping experience for all your orders.
We work with trusted carriers to deliver your products safely and efficiently. Rest assured, your package is in good hands from our warehouse to your doorstep.
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We mainly ship with Royal mail and various other independent couriers.
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Delivery timeframes are normally within 2 to 7 days, while delivery for certain products can take up to 21 days.
Please visit the actual product page to find out individual product delivery timeframes.
Return Policy
Our Return Policy is designed to give you peace of mind when making a purchase on Reelcow. If you've had a change of heart or are unsatisfied with a product, we've got you covered. We believe that a clear and fair policy is essential in building trust and confidence with our customers.
We understand that sometimes things may not work out as expected. That's why we offer hassle-free returns. Your satisfaction is our priority, and our dedicated team is here to assist you every step of the way. Shop with confidence at Reelcow!
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If you've had a change of heart, we accept free returns within 5 days of receiving your order. Please email support at hello@reelcow.com. See more information below.
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To be eligible for a return, the product must be unused, sealed & in original packaging.
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Refund processing time is 5 working days.
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For lost, damaged or faulty items, we will offer a replacement. Please email support, at hello@reelcow.com with your concerns.
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