Help Center Reelcow
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In the event that your refund hasn't been processed, please don't hesitate to contact our customer support for immediate assistance with this matter.

If your card is declined on Reelcow, please double-check the card details entered for accuracy. You can also try using a different payment method or contact your bank to resolve any issues with the transaction.

Yes, Reelcow gladly accepts PayPal, ensuring a variety of payment options for your convenience.

To check the status of your order on Reelcow, log in to your account and navigate to the 'Order History' section. There, you will find information about your recent orders, including their current status and tracking details if available. If you need further assistance, feel free to contact our customer support team.

To use a promo code on Reelcow, simply proceed to the checkout page and enter the code in the designated field before completing your purchase. The discount will be applied automatically to your order.

Certainly! Reelcow takes the security and efficiency of your order seriously to ensure you enjoy a smooth and worry-free experience.

If part of your order is missing, please contact our customer service team immediately with your order details. We will investigate the issue and work to resolve it promptly.

To place an order on Reelcow, simply browse through our products, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your order and make payment. If you encounter any issues, feel free to reach out to our customer support for assistance.

Yes, Reelcow offers Klarna as a payment method to ensure you have various options for a seamless shopping experience.

Reelcow is committed to delivering your products swiftly. While shipping durations can differ based on your specific location and the items ordered, we always aim for the quickest possible delivery to your address.

If your order arrived damaged, please reach out to our customer service team immediately with photos of the damaged items and your order details. We will work to resolve the issue and ensure your satisfaction.

To get in touch with Reelcow, you can reach out to our customer support team via email at hello@reelcow.com. Additionally, you can use the contact form on our website to send us a message, and we'll respond promptly to assist you with any queries or concerns.

<p>Yes, you can cancel your selling plan on Reelcow at any time. Simply contact our customer support team, and they will assist you with the cancellation process.</p>

Reelcow operates on a 'pay only when you sell' model, meaning vendors are charged a commission fee only when their products are sold. There are no listing charges, admin charges or hidden fees, providing a risk-free selling experience. The 1st 100 Vendors benefit from £0 per month Selling fees and 15% commission. Vendors can also list 25 products for Free. To see the other plans available, select the 'Apply to sell / Register' button at the bottom of all pages, or click the 'Sell with us' link, followed by the 'Register now' button.

<p>You get paid on Reelcow after a successful sale has been made & has been shipped. Payments are typically processed within 2 working days of the shipped, subject to our payment schedule. Please email support to hello@reelcow.com, quoting your order number and your bank details if you haven't sent them previously</p>

Vendors can sign up and create a Free Account to test drive the seller's dashboard. To feature products on our 'LIVE' site, vendors must choose a selling plan. The 1st 100 vendors can benefit from £0 per month, for the 1st 12 months. Sellers can then list their products for dropshipping and set up paid ad campaigns to increase visibility. Reelcow offers 'pay only when you sell' advertising packages to vendors.

After applying on Reelcow, your application will be reviewed by our team. Once approved, you can start adding products to your free Webstore and begin selling on our marketplace. You will receive an email with your username & a link to login to the selling dashboard, where you can begin to add products straight away. You will receive an email outlining how many products you can list, along with your commission. By email, you will be asked to provide your bank details to receive payments. You will receive information on the other plans available to you & how to upgrade. Finally, you will receive information on how to 'Boost a product' in your online store, for more exposure.

To start selling on Reelcow, vendors need to sign up and create an account. You can do this by selecting the 'Apply to sell / register ' link, visible at the bottom of all pages of the site. Vendors can also get started, by clicking the 'Sell with Us' link at the top of each page. Vendors can then list their products for dropshipping and set up paid ad campaigns to increase visibility. Reelcow offers 'pay only when you sell' advertising packages to vendors.

Vendors on the Free plan can list up to 50 products, for the 1st 12 months. Vendors can upgrade their free plan, at anytime to a paid plan and benefit from lower commission rates and more products. To view & sign up to paid plans, click the 'Apply to sell/Register button' at the bottom of all pages. Or click the 'sell with us' button at the top of all pages, then click 'Register Now'.